NumberCruncher Technical Support

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NumberCruncher provides a host of support and other services

When it comes to enterprise level solutions the technical support you deliver is what makes you a leader, not just the systems you build. At NumberCruncher we are proud to have 100% of our custom support team located in house at our Florida offices. Our professionally trained staff are ready to offer the highest standard of support for all of NumberCruncher’s solution. Our customer support processes were developed to get your system up and running and issues resolved in the most professional and efficient manner possible. You can rest easy knowing that your problem will be handled with the best care by a dedicated & friendly NumberCruncher Technical Support Representative.

In addition to our assisted support, NumberCruncher offer various self support options including our Online Users Manuals, Knowledge Base, and Multiple Training Videos which will present step by step guides for accomplishing many of the most common tasks performed in our solutions. If you cannot find the answer you are looking for, call us at (866) 278-6243 during our regular business hours to talk with a member of the NumberCruncher support team or email us 24/7 at [email protected] for an answer within the next business day.

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Support Plans

NumberCruncher offers training, implementation and support service as follows:

Maintenance

With our maintenance plan you can have peace of mind. Maintenance gives you telephone and email support as well as all product updates.
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Report Customization

NumberCruncher will customize your forms and reports to your specifications. All we need is a sample and we are ready to go.
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Other support options

NumberCruncher has invested heavily in resources that will assist you in learning and resolving issues on your own. These resources include: Knowledge base, Tutorials and User's Manuals

Training and Implementation

NumberCruncher offers both onsite and remote training and implementation on how to setup and use NumberCruncher in conjunction with QuickBooks.
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Maintenance & Support Policy

Maintenance and Support is provided pursuant to an Agreement entered into at the time of purchase between you and NumberCruncher.com, Inc.
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User's Forum

Get advise and tips from power users on the All Orders User's Forum.